1. Introduction
At ACpulses, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our services.
2. Information We Collect
We may collect personal information such as:
- Your name, email address, and phone number when you subscribe to our notifications.
- Information related to your service requests and interactions with our communications.
- Technical data, such as IP addresses and device information, to improve user experience.
3. How We Use Your Information
Your information is used to:
- Provide and manage our HVAC services.
- Send reminders, promotions, and service updates.
- Improve our customer support and service efficiency.
- Ensure security and fraud prevention.
4. Sharing Your Information
We do not share your personal information with third parties, except in the following cases:
- When required by law or legal proceedings.
- With trusted service providers who help us deliver our services (e.g., messaging providers).
- When necessary to protect our rights and prevent fraud.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving notifications by following the unsubscribe instructions in our messages.
- Request details on how your data is used by contacting us.
6. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated date.
8. Contact Us
If you have any questions about this policy or your data, please contact us at:
- Email: acservice@acpulses.com
- Phone: (305) 807-0412
- Address: 5272 Northwest 192nd Lane, Miami Gardens, FL 33055